Product Ratings - Yotpo

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When published, each review shows the ranking, title, and comments near the bottom of the item's information page. The ranking (in between one and 5 stars) is a typical based on all reviews the product has received. It displays simply below the description. In  More Details , other visitors to the page can rank whether or not a review was valuable by clicking Yes or No.

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By default, examines release on the product's details page automatically unless they consist of particular material configured in your filter. To eliminate a specific evaluation, you need to either delete it or deactivate it at Customers > Customer Evaluations. To delete it, click its ID number and then click the Delete button.

Assessing and Authorizing Evaluations, You can assess all client evaluations, consisting of those that the content filter has actually shut off (see Evaluation Content Filter listed below to learn more), by going to Consumers > Customer Reviews. Each evaluation includes the following data: ID (a distinct, automatically-generated ID number). Item Code (the product code of the item examined).

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Ranking (the rating the consumer picked, from one to five, with five being the highest). Customer ID (the account ID number of the consumer posting the evaluation). Yes Helpful (the variety of buyers who have actually rated the evaluation as "valuable." The default value is no). No Handy (the number of buyers who have actually ranked the review as "not valuable." The default value is absolutely no).

Cleaning this check box removes the review from your shop, however not from your Admin Area. The check box is immediately chosen whenever a customer submits a review, unless it includes content specified by your filter.) Name (the name the customer entered. Note that this field doesn't need to match the name on the client's account).

Evaluation Description (the material of the review). Review Content Filter A lot of consumers can be depended reveal their viewpoints in a civil and suitable way, however for the occasional offensive or negative review, your store's filter can hide any material you've defined as inappropriate. Managing Word Filters, If the filter identifies a review as offending, you'll receive an email notification.

The 9 customer review examples (and how to get more reviews Diaries

To see the filters utilized to flag offensive reviews, go to Consumers > Client Evaluations, click the three-dot actions menu icon, and choose Word Filters. Here, you can edit, contribute to, or get rid of items from the default list of offending terms. Remember that this list contains offensive language.